Support Policy

Habanero is a free open source project with dedicated forum support from Chillisoft. The forums and this feedback page are monitored actively during GMT+2 business hours and you are guaranteed a response within 2 business days, but usually on the same day.

If you would like to arrange a custom support package beyond support through the forums, you can contact Chillisoft through the form provided below.

How to Get Help

There are several ways to get product support for Habanero:

• Browse the online Tutorial and Forum
• Submit a question to the Forum
• Check the installed API documentation
• Submit a query in the form below
• Contact Chillisoft directly